Subscriber analytics is a vital tool for the modern communication service provider (CSP) to understand digital service behaviors and quality.
As CSPs continue their evolution towards becoming digital service providers and delivering on the promises of next-generation networks, it naturally follows that they must have intelligent insights into their customers’ quality of experience (QoE), behavior and usage.
TEOCO provides three approaches for gaining these insights: a network-based approach, a device-based approach, and a financial-based approach. Each one can each be used in a standalone manner to achieve specific objectives, or they can be combined for a complete 360-degree view of each subscriber.
Gain customer experience insights and improve service performance via an on-device approach.
Subscriber/network audits and analytics, customer complaint handling and vendor management
How can we help?
For over 25 years, TEOCO has helped network operators run state-of-the-art networks and profitable businesses. Learn how we can help you in the areas critical to the success of modern CSPs.