TEOCO Customer Summit 2026
Wrangling costs, revenues and complexity across telecom networks.
TUESDAY JUNE 9 – THURSDAY JUNE 11, 2026
Register Today!
SPECIAL EVENT
Wednesday June 10
Flying W Ranch Rodeo and Western Dinner
F
Wrangling Costs, Revenues and Complexity Across Telecom Networks.
Telecom operations continue to grow more complex – from rising network costs to fragmented invoice, circuit and network data. TEOCO Customer Summit 2026 brings our customers together to share how you’re navigating that complexity and to explore practical ways to gain greater visibility, control and efficiency across your operations.
Over three days of roadmap updates, real-world use cases, hands-on sessions and lessons learned from customer implementations, attendees will see how TEOCO solutions are being used to streamline invoice and utility expense management, strengthen revenue and cost assurance, optimize circuit lifecycles and support evolving network architectures.
The experience extends beyond the sessions with hosted networking events, highlighted by a western-style rodeo and chuck wagon dinner. It’s an opportunity to unwind, enjoy the beauty of Colorado and continue discussions with fellow customers and TEOCO experts in a more relaxed, social setting.
Why Attend
Gain Practical Strategies to Reduce Complexity
Learn how fellow TEOCO customers are streamlining invoice management, circuit lifecycles and network operations to strengthen visibility and control across their organizations.
See What’s Next on the TEOCO Roadmap
Get direct insight into upcoming product enhancements and innovations across SmartCOGS, SmartCircuit, SmartOps and more.
Maximize the Value of Your TEOCO Solutions
Discover new use cases, optimization techniques and assurance strategies that can drive measurable cost savings and margin improvement.
Connect with Peers and Experts
Engage with fellow customers and TEOCO experts through interactive sessions and networking events – including a western-style rodeo and chuck wagon dinner.
Agenda
DAY 1: Tuesday June 9, 2026
Registration & Box Lunch
Remington II | 12:00 – 1:00 PM MT
Welcome
Remington I | 1:00 – 1:30 PM MT
SmartCOGS: BillTrak and Invoice Automation
Remington I | 1:30 – 3:00 PM MT
Hear what’s on our flagship BillTrak & Invoice Automation Roadmaps and how efficiencies and adoption of AI in TEOCO’s Invoice Management Tools are benefiting clients. Presenter: Rod deVillers | VP Product, Delivery and Production Operations
Coffee Break & Networking
3:00 – 3:15 PM MT
SmartCOGS: Utility
Remington I | 3:15 PM – 4:00 PM MT
Learn how TEOCO is extending BillTrak to gain full visibility and control over telecom utility/energy invoices. Presenters: Rod deVillers | VP Product, Delivery and Production Operations and Murtaza Amil | VP Strategic Projects
Reception & Dinner
6:00 PM MT
Enjoy drinks and dinner on the Quail Terrace/Mountain View Restaurant while viewing a scenic sunset over the Rocky Mountains.
DAY 2: Wednesday June 10, 2026
Breakfast
Remington II | 8:00 – 9:00 AM MT
SmartCircuit: Circuit Lifecycle Management (Session 1)
Remington I | 9:00 – 10:45 AM MT
Learn how TEOCO is streamlining the whole circuit lifecycle through BillTrak SmartMatch, Contract Management, Circuit Ordering, Circuit Inventory, Forecasting & Accruals and Margin Profitability. Presenter: Eric Masur | Chief Architect for Business Analytics
Coffee Break & Networking
10:45 – 11:00 AM MT
SmartServices
Remington I | 11:00 AM – 12:00 PM MT
Learn how TEOCO’s Managed Services, Revenue Assurance, and Cost Assurance teams are helping operators reduce costs, improve margins and streamline business processes. Presenters: Chris Harrison | Executive Director of Audit Services and Fadila Boumaza | VP Business Assurance Services
Lunch Break
Remington II | 12:00 – 1:00 PM MT
SmartOps: Network Engineering and Provisioning
Remington II | 1:00 – 2:30 PM MT
Learn how operators are streamlining and accelerating network integration, optimization and growth while maintaining data accuracy, controlling costs and ensuring customer satisfaction. Presenter: Karin Williams | Senior Director of Transport Engineering
Coffee Break & Networking
2:30 – 2:45 PM MT
New Use Cases for Your TEOCO Solutions
Remington I | 2:45 – 4:00 PM MT
A review of new uses cases that leverage TEOCO’s solutions to create additional value. (Pole & attachment rental expenses, leveraging AI agents for contract management and making smarter network routing choices). Presenters: Rod deVillers | VP Product, Delivery and Production Operations and Eric Masur | Chief Architect for Business Analytics
Transport to Customer Appreciation Event
4:00 – 4:30 PM
Meet in Lobby
Rodeo and Chuck Wagon Dinner
Flying W Ranch
5:00 – 8:30 PM MT
It is a ho-down, so bring your cowboy attire….hat, boots, jeans. Anything but business attire!
DAY 3: Thursday June 11, 2026
Breakfast & Opening Remarks
Remington II | 8:00 – 9:15 AM MT
ATTENDEE DEFINED WORKSHOPS
Track A: Business Assurance and Optimization
Remington II | 9:15 – 11:15 AM MT
Are you utilizing BillTrak and Claim Center to achieve the best results? Let us show you how our experts navigate the tools to increase findings in Audit, Optimization and Revenue Assurance. Presenters: Chris Harrison | Executive Director of Audit Services and Fadila Boumaza | VP Business Assurance Services
Track B: SmartCircuit Deep Dive
Remington I | 9:15 – 11:15 AM MT
Take a deeper dive into TEOCO’s SmartCircuit solution. Presenter: Eric Masur | Chief Architect for Business Analytics
Track C: Routing
9:15 – 11:15 AM MT | Kiowa
Learn about the future of the voice industry and how operators are positioning themselves to take advantage of new opportunities. Presenter: Kevin Oxley | VP Routing Management
Track D: Strategy One
Manitou | 9:15 – 11:15 AM MT
Learn how to incorporate Strategy One for enhanced reporting capabilities. Presenter: Rod deVillers | VP Product, Delivery and Production Operations
Farewell & Customer Feedback
Remington I | 12:00 PM MT
Event Experience
TEOCO Customer Summit 2026 combines focused business sessions with meaningful networking and a uniquely Colorado experience. From solution deep dives and roadmap updates to collaborative workshops and customer use cases, the agenda is designed to deliver practical insight you can take back to your organization.
Throughout the summit, you’ll have opportunities to engage directly with TEOCO product leaders, solution experts, and fellow customers in both structured sessions and informal settings.
What’s Included
There is no registration fee to attend. Your registration includes:
- All summit meals and networking events
- Evening receptions
- Private rodeo, chuck wagon dinner and western show at the Flying W Ranch. Transportation to and from the Flying Ranch included.
Travel & Accommodations
Event Dates
Tuesday, June 9, 2026 – Thursday, June 11, 2026
Event Location
Cheyenne Mountain Resort
3225 Broadmoor Valley Road
Colorado Springs, CO
Phone: +1 719 538 4000
Email: guestservice@cheyennemountain.com
Attendees are responsible for booking:
- Air travel (via Denver International Airport or Colorado Springs Airport)
- Ground transportation to and from the resort
- Hotel accommodations
- Hotel parking
TEOCO room block and booking details:
- Room block rate: $269 per night – does not include taxes and fees
- Reservation deadline: May 11, 2026
- Reservation Number: G-TEOC
- Booking link: Cheyenne Mountain Resort
Cancellation policy: 7 days prior to 11:59 PM MT the day of arrival or one night fee/one night deposit at booking
FAQ
Who should attend?
The summit is an invite-only event designed for TEOCO customers across finance, operations, network engineering, assurance and executive leadership roles who are responsible for managing network costs, invoices, circuits and assuring operational performance.
Where is the event being held?
The TEOCO Customer Summit 2026 will take place at Cheyenne Mountain Resort in Colorado Springs, Colorado.
What airport should I fly into?
Attendees may fly into either:
• Colorado Springs Airport (COS) 9.8 miles (10 minute drive)
• Denver International Airport (DEN) 88.3 miles (1.5 hour drive)
Ground transportation to and from the resort is the responsibility of each attendee.
What expenses are covered by TEOCO?
Registration is free and includes all summit meals, networking events and transportation to the customer appreciation event at the Flying W Ranch.
What is the dress code?
Business casual attire is appropriate for summit sessions. For the rodeo and chuck wagon dinner, feel free to embrace western-style attire – jeans, hats and boots are welcome!