• Managed Services: Gain Better Control Over Telecom and Utility Invoices

    Expert-led invoice management that delivers measurable savings.

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Overview          Suite of Products          Key Benefits          Use Cases          Testimonials

Improve accuracy, control and efficiency across invoice operations.

TEOCO Managed Services delivers end-to-end invoice processing, audit and analytics for complex telecom environments. By combining deep industry expertise with proven systems and processes, TEOCO helps Communication Service Providers (CSPs) identify invoicing errors, optimize expenses and maintain financial control as operations scale.

With experience managing ~240,000 invoices and $550 million in monthly spend, TEOCO supports operators as trusted long-term partner, delivering consistent outcomes beyond basic outsourcing.

Cost Assurance

CA billingusage

Comprehensive Billing and Usage Audits

TEOCO ‘s auditors uncover discrepancies that can add up to significant cost savings.

CA Interconnect

Interconnect Cost Optimization

Uncover new ways to reduce wholesale costs with TEOCO’s interconnect cost optimization audits.

CA vendorcontract

Vendor Contract Compliance

TEOCO’s auditors dig deep into supplier contracts and collaborate with internal teams to ensure your suppliers are meeting their contracted terms of service.

CA dispute

Dispute Management

Secure greater returns by leveraging TEOCOs’ experts to manage your wholesale invoice disputes.

CA techprocess

Technology and Process Assessments

Complete operational review and proposals for cost-effective improvement and streamlining strategies.

CA regulatory

Regulatory Compliance Verification

Let our team of experts do the time-consuming, heavy lifting of compiling and verifying regulatory reports.

Key Benefits

Partnership-Oriented
Approach

Working as a true extension of your team, adding expert analysis and reporting to achieve operational and financial goals.

End-to-End Delivery, Fully
In-House

Consistent quality, clear accountability and strong governance with all services delivered directly by TEOCO, never subcontracted.

Best Practices Built on Experience

Benefit from proven best practices. We proactively identify and resolve issues before they impact results.

Deep Telecom Expertise

Leverage decades of deep industry experience to uncover invoice errors and savings opportunities that generic outsourcing overlooks.

Flexible Engagement Models

Fill capability gaps exactly where needed, without disrupting existing systems, workflows or operating models.

Measurable Financial Impact

Reduce telecom and utility spend by identifying invoicing errors, unused services and hidden inefficiencies.

Use Cases

  • Audit-Driven
    Cost Optimization

    Many service providers possess limited exposure to the specialized knowledge required to identify certain types of invoicing errors, unused services and pricing mismatches.

    By applying managed audit services and analytics, TEOCO uncovered a systemic ordering issue with a supplier, resulting in $3 million annual savings for the client and improved long-term cost governance.

  • Scalable
    Managed Services

    For operators who receive high volumes of invoices with limited resources, TEOCO offers fully managed wholesale invoice services designed to handle every step of processing an invoice, from receipt to payment.

    We enable service providers to confidently scale operations, improve accuracy and ensure financial control – without increasing internal headcount.

  • Project-Based Staff Augmentation

    In-house resources are not always available to complete one-off but high priority projects.

    Be it targeted audit projects, or leveraging TEOCO expertise for specialized, one-time initiatives such as network optimization reviews, TEOCO is here to help. In all scenarios, we bring the same proven tools and experience to ensure our clients’ success.

Testimonials

  • “Enterprises depend on Bandwidth’s Toll-Free solutions for their most mission-critical communications. TEOCO’s technology supports our goal of automating and optimizing more processes, to provide our customers with even greater efficiency, reliability, and control at scale.”

    Julie Barghouthi, Vice President of Global Network Evolution at Bandwidth

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How Can We Help?

For over 30 years, TEOCO has helped network operators run profitable businesses. Learn how we can help you in the areas critical to the success of modern CSPs.

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