FAIRFAX, VA., USA – July 28, 2026 – TEOCO, a leading provider of analytics, assurance and optimization solutions for the telecommunications industry, today announced the newest release of BillTrak and Claim Center versions 26.2. These latest updates deliver enhanced capabilities that help service providers streamline telecom expense management, reduce manual review and maximize cost recovery.

GL Wizard introduces a powerful new tool for intelligent GL segment-level coding capabilities which improves accuracy and increases efficiency by reducing manual coding. Customers can see up to a 100% reduction in manual GL coding for Other Charges and Credits (OCC) items.
Invoice Viewer provides a standardized view of telecom invoices within the platform, increasing visibility and audit efficiency.
Dispute Management Enhancements enable users to identify resubmitted claims via a new re-dispute indicator, edit audit-generated disputes and track disputes via trouble ticket number.
Usability improvements streamline daily workflows with multi-file BAN attachment uploads, a redesigned Search Parameters panel and a refreshed Claim Center user interface.

Looking ahead, TEOCO continues to invest heavily in its flagship SmartCOGS® Telco and Utilities solutions, with updates planned across its major products, including:

Agentic AI – AI-powered reporting, pattern analysis and anomaly detection within the SmartCOGS BillTrak Analysis Module (BAM) with Strategy One.
New Dashboards – Richer, real-time visibility into invoice processing performance and financial outcomes.
Enhanced Invoice Validations – Intelligence-based ability to examine invoices and review the consolidated results in a central location.
BillTrak AI Digital Assistant – AI prompts to generate meaningful steps to perform daily BillTrak functions.

“These releases are really about making telecom expense management simpler for our customers, using smarter automation to take manual work off their plate and improve the day-to-day experience,” said Faye Henris, Executive Vice President of Business Analytics, TEOCO. “With the second of our four annual releases, BillTrak and Claim Center versions 26.2, teams can process invoices more efficiently, resolve disputes faster and get a much clearer picture of what they’re spending on telecom.”

BillTrak and Claim Center are part of TEOCO’s telecom expense management and revenue assurance solutions leveraged by the vast majority of North American Communications Service Providers (CSPs).

About TEOCO
Since 1995 TEOCO has been a leading provider of financial analytics, business assurance, transport engineering and cost optimization solutions to communication service providers (CSPs).

Our products and services enable CSPs to digitally transform their business. Through advanced analytics and AI, TEOCO’s solutions provide actionable and measurable insights into network costs and customer behavior. Our long history of helping our customers improve their margins and our commitment to automation and agility makes TEOCO the obvious choice for CSPs looking to maximize their revenue potential and create a more cost-efficient organization.

For more information about SmartCOGS Telco and Utilities invoice processing solutions or our broader portfolio, please visit: www.teoco.com.

Media Contact:
Jacob Howell, Director of Marketing, TEOCO
Jacob.Howell@teoco.com