SMART CITY SERVICE ORCHESTRATION
The resilience and responsiveness of cities and their ability to provide fast, coordinated responses to emergencies, natural disasters and terrorist attacks is quickly becoming a global priority. Fortunately, we are in an age where technology can provide faster, more effective responses to many of these problems through the development of Smart Cities.
FASTER PROBLEM RESOLUTION
Sensors are being woven into the fabric of city life, generating billions of data points from things like parking meters, street lights, traffic control, weather, public utilities, security and law enforcement, and even garbage collection. Citizens themselves have become ‘sensors’ of a sort, connecting through social media; providing real-time information on health issues, traffic problems, safety hazards, vandalism, and more.
CREATING SMARTER SMART CITIES
The next challenge will be taking information from all these sources and integrating it in a way that allows these different systems to talk to each other. To share bits of information that at first glance may seem trivial, but when correlated together, suddenly paints a big picture view that allows city planners and first responders to do their jobs more effectively.
HELIOT COMMAND AND CONTROL CENTER
At TEOCO, we believe the smart cities of tomorrow will be built around command and control centers that leverage data in a way that many of today’s communications service providers do; by correlating and analyzing massive amounts of data spanning vast digital networks. With more than 20 years of experience creating advanced operational systems and sophisticated cloud based, carrier-grade big data solutions, TEOCO provides advanced IoT capabilities across multiple verticals, including utilities, transportation, and communications networks.
Utilizing the latest techniques in analytics & machine learning, our HELIOT Command and Control Center provides advanced Smart City performance management, automation and orchestration functionalities to optimize the complex ecosystem that powers Smart Cities. These functionalities include:
- Event and trouble ticket management
- Trend analysis and forecasting
- Real-time outlier detection
- Automatic rules, commands and notifications
TEOCO’s HELIOT Command and Control Center uses open APIs to collect data from almost any source, including transportation, utilities, city services, weather tracking systems, first responders, social media, CCTV cameras and more. Its advanced incident management capabilities include data correlation, analytics and automation, allowing city workers and first responders to have access to the right information at the right time, resulting in faster, more reliable decision making. HELIOT’s visualization and reporting capabilities provide access to multiple layers of geo-located information with reports and dashboards that can drill down to more detailed information, with personalized layouts according to role, user, or group.
Most of today’s cities now have access to billions of bits of data, but it’s how they correlate, analyze and share this data across teams and organizations that will turn them into the Smart Cities of tomorrow.