White Paper: Rural Call Completion – FCC Requirements and What Carriers Should be Doing to Prepare
In 2015, FCC rulings imposed reporting requirements on all facilities-based originating long-distance
voice service providers who make the initial call path choice and who have more than 100,000
long-distance retail subscribers. These ‘Covered Providers’ were required to collect and retain information on call attempts and to analyze call completion data. Results of the analysis, which were provided in reports detailing the call answer rate for each rural operating company number, were required to be provided to the Commission on a quarterly basis.
This white paper originally released before the implementation of the ruling outlined the FCC requirements and what would be required of providers.