RELIEVE YOUR OVERWHELMED NOC WITH FAULT ANALYTICS SERVICE
One of the main challenges in providing high quality of service is your overloaded NOC and SOC teams. While dealing with thousands of alarms each day your NOC/SOC people spend long periods of time searching for alarm correlations. This means they struggle to identify the root cause of problems.
This is where FaaST – Fault Analytics as a Service by TEOCO – comes in. The service is built to help your operational teams focus on the right area. FaaST insights help automating the process that point to the root cause of symptoms and resolving the issues as they raise. FaaST unveils insights that your teams could not notice before, creating visibility into problematic parts on the network.
The result: more efficient operations, improved network performance and customer experience.
FROM REACTING TO SYMPTOMS TO IDENTIFYING ROOT CAUSE
FaaST follows an established methodology to deliver actionable intelligence through an effective recurring process. It is based on Machine-Learning analysis of your alarms historical data and TEOCO’s telecom subject matter experts reviews. The service provides your operations and engineering teams with ongoing fault analytics and analysis, insight reports and actionable recommendations. These insights enable fast detection of the root cause of network outages and automating their resolution.
MACHINE-LEARNING ROOT CAUSE ANALYSIS (ML-RCA)
ML-RCA adds an important level of automation to fault management, which extends the traditional rule-based RCA with adaptive mechanisms to quickly locate the source of problems. The set of proprietary patented algorithms study and analyze the stream of alarms reaching the system, both offline and in real-time, automatically suggesting grouping and correlation between alarms and tagging the potential root-cause alarms among them.
ML-RCA is independent of the network technology or topology, and automatically derives the relationship between network element and events without predefined rules.
Learn more about FaaST and how it can help you improve your operations: