Business analytics has become a vital tool for the modern communication service provider (CSP).
As CSPs continue to evolve to digital service providers (DSPs), delivering discovery of key data insights and enabling the optimization of all aspects of their business.
For over 20 years TEOCO has focused on servicing CSPs with analytical business support system (BSS) applications. We pioneered the use of big data financial analytics and the ability to understand cost, revenue and margin performance of partners, services, and ultimately individual customers.
Within Business Analytics we have 3 key focus areas:
Financial Analytics – which bring together cost, revenue, and margin analytics to understand the profitability of subscribers, services, devices and rate plans.
Cost Management – for invoice automation and maximizing cost saving opportunities.
Routing Management – optimize routing and termination costs, maintain optimal trunk capacity today and tomorrow.
TEOCO’s Business Analytics solutions provide a granular view of subscriber information, network data and business transactions, enabling CSPs to increase revenues, expand margins and maximize profitability. Overall, our financial subject matter expertise enables us to power better insights and formulate powerful recommendations.
In recent years, TEOCO has made a series of strategic acquisitions targeting the network and engineering departments of CSPs. We have leveraged our analytical heritage to expand our solutions in these areas and now offer big data analytics across all four of our key business areas: Business Analytics, Radio Access Network (RAN) Solutions, Service Assurance and Device and IoT. To learn more about all the areas where we are using analytics to improve the network and business performance of CSPs, read our white paper – Analytics for the Communication Service Provider.