New release brings together Netrac and OPTIMA into a single TEOCO Performance Management solution

FAIRFAX, VA., 18 NOVEMBER 2014 – TEOCO, the leading provider of assurance and analytics solutions to Communications Service Providers (CSPs) worldwide, today announced the launch of its new Service Assurance suite for mobile operators and their networks. The updated suite combines enhanced performance management with the advantages of end-to-end service assurance that extends to network fault and service management.

TEOCO has over 100 mobile operators as service assurance clients worldwide, who use its solutions to rapidly detect, analyze and resolve problems in their mobile networks. The new Service Assurance suite brings together TEOCO’s market-leading network performance tools, Netrac and OPTIMA, into a unified solution for the real-time management of services and networks. The combined solution also ensures compatibility and interoperability between all network elements.

“Integrating Netrac and OPTIMA is not only about turning two solutions into one, it’s about bringing the best of each solution together to allow synergy as well as further innovation and expansion,” said Shachar Ebel, CTO of TEOCO Corp. “With the new Service Assurance suite, we can offer mobile operators a versatile, best-of-breed solution that lets them better serve subscribers through superior network and service quality. Existing OPTIMA customers retain access to the features they rely on today, and new features introduced in the integrated solution.”

Service assurance trends are driven by operators’ concerns over service quality, customer experience management, and cost pressures. TEOCO’s Service Assurance suite allies flexibility and robustness to ensure that processes are simplified, operational efficiency boosted, and total cost of ownerships (TCOs) are lowered.

About TEOCO
TEOCO is the leading provider of Assurance and Analytics solutions to Communication Service Providers worldwide. TEOCO’s product portfolio includes:

  • Customer Analytics –Combine profitability, quality of experience, and behavioral data to better understand, target and engage the subscriber base.
  • Margin Assurance – Manage costs and revenues to understand the profitability of every transaction.
  • Service Assurance – Resolve faults, maximize performance & utilization, and improve customer experience.
  • Network Optimization – Optimize radio access networks to reduce costs while improving coverage, capacity, and quality of the network.

Since 1995, TEOCO has helped over 140 of the largest service providers around the world to manage and evolve their businesses efficiently and profitably, while enhancing the customer experience. TEOCO is widely recognized for its commitment to principled entrepreneurship, business ethics and employee ownership with a particular emphasis on its core values of alignment with employees, clients and community.