Fairfax, Va., 08 November 2012 – TEOCO, the leading provider of Assurance and Analytics solutions to communications service providers worldwide, announced today the general availability of its integrated, end-to-end, cross domain, Service Assurance product suite for telecom service providers, Netrac 7.

“Netrac 7 is one of our most comprehensive Netrac releases ever, containing over 100 new features and modules. These new capabilities substantially increase our customers’ ability to ensure excellent service experience”, said Shachar Ebel, CTO and VP Products for the Services Assurance Line of Business.

“Netrac 7 continues to introduce new and innovative technologies and capabilities emerging from our years of experience and long term investments in research and development. We enable service providers to fully manage heterogeneous networks, services and most importantly Customer Experience across all technology domains including LTE” added Mr. Ebel
Among the major innovations in this release:

FaM Screener – an advanced self-learning alarms screening module to reduce redundant or irrelevant alarms.
Adaptive Thresholds – new self-learning set of algorithms that automatically recommends the most effective thresholds for monitoring network performance and service quality.
EasyKPI – a new implementation tool that provides rapid creation of KPIs & KQIs enhancing service provider’s ability to quickly adapt to changes in their network and customers’ behavior.
Scouter – an interactive investigation tool to significantly reduce the time required to identify and resolve network performance issues.
“Service Providers have to maintain competitive service quality and optimal customer experience while facing a Data Tsunami. TEOCO’s “Netrac 7 product suite coupled with extensive Telecom domain expertise streamlines NOC and operations processes while reducing total cost of ownership”, concluded Mr. Ebel.


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