There’s never a dull moment in a Network Operations Center (NOC). NOCs oversee the activities and health of the network, and seek to preempt degradations. At TEOCO, we provide multiple NOC solutions that touch upon all the multifaceted tasks of your NOC users, while boosting their efficiencies. Our NOC solutions are made by our experts for your users to face today’s challenges and be ready for tomorrow’s surprises.
CENTRALIZED SOLUTIONS ENCOMPASSING ALL ASPECTS OF NOC ACTIVITIES
Our flagship Service Assurance suite delivers a unified view of all aspects of operations management, including fault, ticketing, performance, and service. With our NOC solutions, your users can successfully obtain an end-to-end picture of network status, and reduce the complexity of their activities. Supporting multiple technologies, domains, and networks, Service Assurance suite is designed for extensibility. It is proof of our commitment to lowering Total Costs of Ownership (TCO), by minimizing integrations costs and supplies.
POWERFUL ENGINES TO BOOST THE EFFICIENCY OF NOC USERS
The efficiency of NOC users is mostly measured according to the time it takes them to solve issues, or in the best case: to preempt them. Our NOC solutions part of our Service Assurance suite allow you to benefit from powerful engines processing billions of records each day, robust correlators and threshold crossing alarms (TCAs) to reduce the amount of active alarms, and innovative algorithms to prevent alarms and automate reactions.
With its single user interface for all activities and mobile applications enabling key information to always be accessible, seamless usability is one of our key advantages.
READY FOR TOMORROW’S CHALLENGE
The focus of network operations is shifting to customer-centric approaches. Atop the regular performance indicators, customer experience, quality and service metrics have to be used. The evolution of consumption patterns and the booming volume of data add to the complexity of NOC users’ tasks. We offer solutions that include thorough service quality and customer experience metrics, while integrating with Hadoop to support monitoring and storage of even the largest data volumes.