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All customer interactions with operators’ networks brought together to power real insights onto behavior, preferences, and experiences.
Offering more personalized and differentiated services has become the ultimate motto of operators worldwide. They strive to compete with OTT providers and overcome declining ARPUs, by offering better experiences and delivering consistent value and quality to their subscribers.
Our customer solutions optimize the customer value by providing visibility across the whole customer experience. The solutions integrate OSS, BSS, operational network and business data while incorporating granular profitability, quality and behavioral data to help build smarter customer-engagement strategies and ensure superior customer quality of experience on the network.