To address current financial pressures, communications and entertainment companies must focus on tracking outstanding claims and managing those claims through to credit recognition. In addition, since Sarbanes Oxley (SOX) mandates that many companies must write off claims that age out over one year, timely dispute resolution is imperative. By turning over your aged claims to TEOCO for reconciliation you will free up internal resources to identify additional savings opportunities and be provided with a TEOCO team solely focused on recovering credits and closing out disputes.

Comprehensive Dispute Recovery

• Claims Validation - TEOCO will gather all supporting data for each aged dispute you provide. Once completed, our experienced auditors will validate your claim's relevance and request the specific denial reason from the company responsible for the incorrect billing.
• Dispute Escalation - By examining the initial analysis and denial for each dispute, TEOCO determines which claims to close immediately or escalate with your vendors.
• Claims Resolution and Reporting - TEOCO tracks claims through the various stages of resolution and pinpoints claims aging or credit recognition issues to help improve processing and realize savings more quickly.

When you outsource credit recognition to us, TEOCO will leverage our considerable industry expertise and negotiation tactics to close previously unresolved issues. The end result is timely and accurate recognition of credits for claims filed with your vendors.