TEOCO's Claim Center provides an automated solution for managing claims creation, filing and resolution. Claim Center is a web-based application that provides designated users throughout your company with access to claims tracking. This enhanced visibility increases the frequency at which claims are addressed and improves your claim win percentage by tracking and escalating claims in an organized and timely manner.
Comprehensive Claims Management
- Claims Creation and Filing - Claim Center supports the loading of claims generated from a cost management system such as BillTrak Pro or ViewLogic or from manual auditing activities to create ready-to-file claims. The claims creation process includes the ability to group claims into a packaged claim for bulk filing and distribution in standard vendor and industry formats which may be required by your vendor contracts
- Claims Workflow - Claim Center's workflow manages the life cycle of a claim from creation through resolution. The configurable claims workflow lets your organization approve claims prior to filing and forward claims to the correct owners for processing
- Claims Management and Resolution - Claim Center tracks all correspondence tied to a particular claim number and also supports win projections to aid your financial forecasting. Plus, Claim Center's closeout functionality allows you to tie specific credit win amounts and reasons for resolution for each claim
- Claim Center Services - Take advantage of TEOCO's decades of dispute negotiation and reconciliation expertise to manage your claims efforts. We can leverage our existing carrier relationships and knowledge of vendor-specific processes to speed claims recovery