Business Intelligence

TEOCO's Business Intelligence (BI) solutions unlock the intelligence hidden in your detailed data to enable timely decisions based on actual business performance. Our solutions use the most granular data available to identify patterns, exceptions, and trends not available through conventional analytics.

We follow a proven, quick-win approach to deliver immediate gains and help you build a solid foundation for long-term returns. Our solutions offer high-yield results by helping you:

• Boost financial performance through in-depth customer and product profitability analysis
• Acquire new customers through a better understanding of targeted marketing campaigns and success factors
• Improve customer retention and reduce churn to increase customer lifetime value

TEOCO blends expert understanding of the processing and alignment of high-volume, disparate data sources with experience in all types of communications and entertainment services -- including wireline, wireless and content. We leverage our SONAR large-volume analytics platform, built on leading data warehouse appliances, to enable on-demand analysis and decision-making.

The result: actionable insights that help you measurably improve customer relationships by:

• Understanding the unique behavior of your customer segments
• Finding highly-targeted ways to improve customer acquisition campaigns
• Identifying effective new ways to reduce customer defections and enhance customer satisfaction