Revenue Assurance

Revenue leakage -- poor data integrity, multiple billing systems, inefficient processes, and ineffective controls -- can cost service providers from 3%-15% of gross revenue. TEOCO helps you identify lost revenue opportunities through analysis of the detailed data needed to understand the root cause of leakage and identify processing and control gaps.

TEOCO's Revenue Assurance analytics solutions take advantage of our deep industry insight and SONAR large-volume analytics platform to allow you to:

• Follow your billable events from switch to bill
• Identify, quantify, and correct revenue leakage
• Validate complex business models for 3G services
• Pinpoint areas of opportunity for future revenue
• Predict non-payment of services to reduce revenue loss
• Automate detection of fraud and contract abuse
• Meet regulatory requirements with end-to-end reconciliation

TEOCO has applied our insights to attain significant revenue increases for customers; for example, previous projects have:

• Provided $200K in uplift per month to monthly recurring charges (MRC) billing and $130K per month uplift for asset reutilization for a Tier 1 carrier
• Identified revenue leakage from billing software errors worth over $3 million in certain area codes for a Tier 1 carrier

As true telecom data and process experts, we have an unparalleled understanding of carriers' OSS/BSS systems. We also have in-depth knowledge of event detail records, such as: AMA, SMS, MMS and IPDR. We combine this business know-how with a scalable technology infrastructure capable of processing billions of events, and with statistical and data mining algorithms for automating the discovery of leakage. We have expertise in the complexities related to contracting and billing 3G services -- so we can support you as your create new, high-value offerings.