Revenue Management
Revenue Management
Increase visibility into the revenue chain with revenue, customer, and margin assurance solutions.
Industry studies show that communications service providers lose 5-15% of gross revenue due to revenue leakage.
Our revenue management solutions can help you identify the root cause for process improvement.
We combine our specialized industry expertise with high-capacity data warehouse appliances that unify internal and external data sources on a single platform for in-depth analysis. By bringing together once-disparate data from every corner of your operations you will have unprecedented insight and be able to boost your capabilities for on-demand decision-making. Multiple departments will be able to leverage data to achieve a truly holistic perspective on your business.
Revenue Assurance
TEOCO’s revenue assurance solution allows for increased visibility into the revenue chain by identifying revenue leakage, detecting fraudulent behavior, and providing analysis of reciprocal compensation relationships. Additionally, our revenue assurance solution helps support Sarbanes-Oxley regulations by determining the root cause for process improvement.
We know you have ever-growing volumes of high-value data – including call and event detail records (CDR / EDR), rating, billing, ordering, customer and other data housed in disparate operational systems. The ability to bring that data together on a single platform and enrich it with relevant industry and vendor data can provide visibility into the lifecycle and profitability of every event.
Traditional solutions cannot accommodate such massive data volumes or provide the performance required for true analytical agility. TEOCO addresses this pervasive industry problem with specialized industry expertise and an analytics platform that scales to any size operation. We unify internal and external data sources on a single platform for complete margin analysis. Our proven solution will:
- Uncover billing discrepancies
- Discover leakage root causes
- Detect fraudulent behavior
- Validate switch to bill
- Reveal usage patterns
- Provide suspense file analysis
- Proactively identify traffic pumping and arbitrage situation
Customer Assurance
Our customer assurance solution helps you derive a customer centric view of your business by determining subscriber, account, and customer profitability, and identifying customers that are likely to churn – both in terms of bad debt monitoring and voluntary churn modeling.
A customer centric view of your business empowers you to:
- Improve profitability through detailed customer and product margin analysis on a daily basis
- Acquire new customers through a better understanding of targeted marketing campaigns and success factors
- Improve customer retention and reduce churn to increase customer lifetime value
- Use the most granular data available to identify patterns, exceptions, and trends
- Gain unprecedented insight into your previously-inaccessible business data
- Make timely business decisions based on daily in-depth margin analysis – something not readily available through conventional analytics
How it Works »
Margin Assurance
Whether it be through bringing together currently disparate data to allow for on-demand decision making, providing you with tools for establishing price plans for your customers, or helping you determine proper margin management for sell plans and customer sell codes – our margin assurance solutions help you ensure that every resource in your network is delivering the best margins possible.
