Roaming Reconciliation

Roaming Reconciliation

Roaming Reconciliation

  • Overview

    Mobile subscribers expect universal and seamless access to communication and infotainment services: at home, at work and on travel, even in foreign countries. Roaming allows subscribers to use their wireless devices while visiting another mobile network. MNOs compensate partner operators for their subscribers’ roaming activities. Roaming Reconciliation ensures that operators are accurately and fairly charged by their roaming partners. It supports voice, messaging and data roaming services across GSM, CDMA, 3G and 4G wireless technologies.

  • Benefits

    • Reduce overpayments to the partner operators.
    • Identify root cause of invoice discrepancies.
    • Dispute roaming settlement invoices with the detailed network and subscriber information to back up claim.
    • Faster resolution of claims and disputes.
    • Analytics for subscriber and device usage behavior to tailor plans and agreements with partner operators.
       

  • Features

    • Capture and load of subscribers’ in-collect voice, messaging and data roaming usage from partners; as well as settlement invoices from clearinghouses for automated detail-level reconciliation. 
    • Enrichment of network events to determine originating and terminating destination, jurisdiction, peak/off-peak, and any other “rate element”.
    • Application of cost(s) associated with every network event per Minute of Use, KB, event, or duration based on contractual terms.
    • Association with subscriber and device information to facilitate analytics of roaming activity and usage.
    • Automated identification of discrepancies by MDN status, Minutes of Use, MB, number of events, jurisdiction, etc.
    • Web enabled display of dashboards and reports that identify discrepancies by partner invoice with drill down ability to the individual event(s).
       
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