Margin Assurance

Margin Assurance

Margin Assurance

  • Overview

    The Communications Service Provider is becoming more competitive with tighter margins. Running a business by measuring ARPU is no longer sufficient. TEOCO’s Margin Assurance solution allows operators to understand margin at the most detailed level possible, the individual network event. By applying direct and indirect cost to every voice, text, and data event that traverses the network and aligning those event with the associated revenue operators can truly understand high margin segments, customers and services and work to optimize the low and negative margin areas of the business.

  • Benefits

    • Identification of high margin and low margin subscribers, partners, segments, plans, devices, geographies and more.
    • Negotiate with Roaming, Interconnect, and content partners with a detailed understanding of the margin associated with current contract terms.
    • Identify regions where network build out is more profitable than the continued payment to roaming partners.
    • Associate margin with service experience to truly optimize the customer experience.

  • Features

    • Capture and load of any network event type – voice, SMS, MMS, CIBER/TAP, and IP.
    • Enrichment of network events to determine originating and terminating destination, partner, jurisdiction, peak/off-peak, and any other factor used for determining cost and revenue.
    • Automated matching of costs and revenues at a detailed level.
    • Web enabled display of dashboards and reports that identify discrepancies and potential leakage with drill down ability to the individual event to support root cause analysis.
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