NetTask

NetTask

NetTask

NetTask is a task management system that enables manual intervention of Communication Service Providers (CSPs) in automatic provisioning processes such as zero touch provisioning.

  • Overview

    NetTask is a task management system that enables manual intervention of Communication Service Providers (CSPs) in automatic provisioning processes (zero touch provisioning) for effective management of exceptional scenarios. NetTask is built on top of BEA Weblogic Integration (WLI) platform. NetTask provides dedicated tools for task management designed to meet CSPs business and operational needs.

  • Benefits

    • Faster revenues by shortening the provisioning process time. Automate the provisioning processes with minimal manual operations for exceptional cases – Zero touch provisioning.
    • Increase operational efficiency by automatic assignment of the right personal for the right task at the right time.
    • Reduce operational costs with an easier way of handling exceptions in the automated provisioning process.

     

  • Features

    • Assignment algorithm based on work load per assignee.
    • Streamlined Integration with the business processes engine (WLI).
    • Consolidated tasks view for managers.
    • Flexible additional attribute mechanism for task enrichment.
    • Task handling history.
    • Business process flow monitoring enables drill down.
    • Efficient filtering mechanism enables handling of multiple tasks related to the same resource in order to minimize downtime and other operational costs.
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