AcuWorld

AcuWorld

AcuWorld

AcuWorld is an end-to-end integrated solution that provides international voice carriers with full international voice termination cost management, routing and pricing capabilities.

  • Overview

    AcuWorld, the industry’s most effective international routing solution, enables service providers to route international voice traffic more optimally, saving millions in termination costs while ensuring a high quality of service.

    AcuWorld is the only commercially available international routing solution that routes at the digit level as opposed to the destination level. Digit routing is the optimal way to route, reducing the incidence of rate disputes and saving service providers millions of dollars in termination costs. This patent pending process routes traffic on a call-by-call level, based upon a set of flexible, user-defined business rules. AcuWorld’s digit routing provides the perfect mix of low-cost call termination and high call quality.

    Our solution provides end to end automation of the entire routing, reporting and QoS process. This allows you the ability to make route changes  immediately as rates, network/trunks, quality and the customer business requirements changes.
     

  • Benefits

    • Achieve optimal call routing every time, for every call yielding cost reductions between 5%-15%
    • Digit level routing substantially reduces vendor disputes
    • Allows easy processing of vendor ratesheets that includes catching errors that would have led to expensive disputes
    • Digit level revenue and cost visibility lets you deal with unprofitable customer “cherry picking”
    • Automate switch translation for wireline, wireless, cable, and VoIP networks by, iimplementing  translations and numbering plan updates directly into your network
    • Near real-time visibility and reporting for costs that drive the network
    • Ability to easily manage multiple route classes and products
    • Build network wide routing that allows you to utilize every vendor on every switch
    • Support quality management with a graphical drag-and-drop interface that allows you to view and act upon vendor performance
    • Faster implementation of new vendors and rates, which improves time-to-market
  • Features

    International Routing Solution
    At the core of TEOCO’s International Routing Management solution is AcuWorld. AcuWorld provides users with valuable cost, quality, revenue and margin information at their fingertips to be able to quickly make optimal cost routing decisions.

    • Routing analyst will see trended data of ASR and traffic volume information to determine if a vendor offers stable quality or if costs are increasing to a destination.
    • Buyers will be able to analyze vendor rate amendments to validate when a vendor changed dial codes or increased their pricing and see all vendor rates to a destination in one single screen.
    • Operations and routing analysts will be able to utilize the near real-time data to monitor the performance of new vendors that are being tested for a route. Quick and timely interventions and optimizations will be enabled through the ability to update routing in the international switch environments, across the entire network.

    AcuWorld creates a truly interactive environment between the users, the system and the business goals – yielding improved financial and QoS results.

    AcuDial Vendor Rate Processing
    International call routing is incredibly complex in that service providers are tasked with keeping up with the latest rate changes on a near real-time basis, trading international minutes with thousands of rate changes multiple times per day. TEOCO’s AcuWorld helps solve this problem with an automated rate loading tool called AcuDial. AcuDial normalizes the loading of rate details from thousands of complex rate sheets with unsurpassed speed, while checking for often costly errors that lead to unprofitable disputes. AcuDial allows service providers to take immediate advantage of lower rates and quickly identify and implement short-term ‘deals’ into their network.

    Intelligent Network Routing
    The TEOCO Optimal Cost Route Model (OCRM) goes several steps further than traditional Least Cost Routing by generating true optimal cost routing. The OCRM process utilizes rate contract details, cost, quality and margin filters to recommend routing sequences for each route class. The user can develop multiple route classes where each route class can have its own unique cost basis and routing schema within the switch. The OCRM handles route changes for the entire network (versus one switch at a time) for all or select destinations. This enables true ‘network routing’ in which every possible routing alternative is factored in across your entire network topology. Additionally individual route changes can be made through one powerful screen via “drag-and-drop” capabilities - making AcuWorld’s OCRM generation quick, efficient and extremely user friendly. 

    Bilateral Deal Management
    AcuWorld's bilateral module allows service providers to set up and manage bilateral traffic agreements between destinations in 2 or more countries.  Easy-to-use progress reports provide detailed visibility into the inbound and outbound traffic for each bilateral to make sure the cost and quality goals are reached.

    QoS Business Rules and Routing Overrides
    While driving voice traffic on the least expensive routes is your goal, doing so can be counterproductive if those routes suffer network quality problems. Our solution allows you to monitor network quality in near real-time to identify bottlenecks, dynamically re-route traffic, and improve Quality of Service (QoS) for greater customer satisfaction and reduced churn.

site by mantis