Cost Auditing
Cost Auditing
TEOCO’s industry-leading experts will audit your invoices comparing rates, inventory, and usage with other source data to identify and recover additional savings and share findings for ongoing returns.
Our Cost Auditing Customers Average 10-15% Savings on Monthly Telecom Costs
Last year alone, we saved over $56 million for our customers. In 2008 our expert team audited over $400 million in invoices per month and expects to double that in 2009.
TEOCO offers contingency-based audit services that are specifically designed to identify and recover costs quickly and efficiently. We are paid for our services only after bringing value to your organization.
TEOCO’s U.S. domestic audit expertise covers cost structures such as wire line, wireless, local, resale, IXC, wireless resale, UNE, and retail.
TEOCO’s International expertise covers cost structures in Canada as well as international vendors in countries such as Australia, Benelux, France, Germany, Italy, the Nordics, South Africa, Spain, and Singapore.
TEOCO's audit services offer you:
- Short-term results - cash infusion from back credits on disputes
- Long-term results - including going-forward cost reduction, review of your audit process, supporting Sarbanes-Oxley compliance, and providing program recommendations
Our proven audit methodology includes:
- Data Gathering - TEOCO gathers and loads invoices, contract and tariff rates, circuit inventory, call detail records, and standard industry data into our software applications to support auditing and reporting
- Rate Analysis - our team analyzes tariffs and client contracts to identify relevant audit and savings opportunities
- Invoice Auditing – leveraging our software applications and expertise, we conduct complex audits on fixed (circuit) and event-based charges (usage) to enable the maximum amount of credit recovery for your organization
- Dispute Filing - we file disputes only after consistent, senior-level, review to ensure high quality disputes are submitted to vendors
- Credit Recognition - we work with your vendors to negotiate and reconcile credits. We also provide this as a stand-alone offering
- Knowledge Transfer and Reporting - we ensure you can reap the benefits of our audit knowledge on a recurring basis by providing comprehensive knowledge transfer training sessions and documentation
Outsourced Audit Services
TEOCO also offers a fully outsourced audit service where we partner with you and provide an end-to-end business process solution for auditing and managing telecom expenses. Our audit staff has extensive experience in all aspects of telecom expense management and will identify and recover significant cost savings. We currently process over $63 million and 5,500 invoices per month in telecom spend for our outsource clients.
Key Features:
- Resources will be specifically dedicated to your account
- Processes and audits will be customized to your process and business needs
- We can assist you with the operations visibility required by Sarbanes-Oxley through increased emphasis on process and controls
- Outsource operations are SAS70 Type II certified
- Outsource services are backed by service level agreements (SLAs)
- TEOCO Management regularly reviews the progress of each engagement to ensure key client success measures
- Credits from disputes found by our team far exceed the costs associated with the engagement
Our full outsource services include:
- Conversion of paper bills to electronic at a detail level
- Electronic invoice loading and manual invoice entry
- Invoice review, processing and payment file generation
- Audit and analysis of telecom expense charges
- Timely identification, filing and resolution of disputes
- Complete reconciliation of credits and adjustments
- Web-based financial and management reporting
- Customized operations guide for the outsource engagement documenting all processes related to the engagement
