• Workplace Culture

    At TEOCO we are dedicated to making this a Great Place to Work® and to employee well-being. In truth, our employee commitment is reflected in our company name, which stands for “The Employee Owned Company.”

    We recognize that helping our employee-owners achieve a healthy work-life balance and grow meaningful careers will motivate them to continue their career path at TEOCO and foster strong customer relationships, thereby driving our business success.

  • h

Working at TEOCO

TEOCO

Workplace culture and values

Video Loading...

At TEOCO we are dedicated to making this a Great Place to Work® and to employee well-being. Our employee commitment is even reflected in our company name, which stands for “The Employee Owned Company.”

Job Opportunities

TEOCO Corporation is an equal opportunity employer and does not discriminate in its employment practices against otherwise qualified applicants or employees on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other status protected by federal and/or state law or Executive Order.

  • Onsite Comcast Solutions Architect

    usa, pennsylvania, philadelphia

    TEOCO is looking for hands-on customer-focused solution architect with consulting, and engineering experience in promoting selling opportunities and delivering large scale OSS solutions to carrier service providers.

    Major duties & responsibilities include:

    • Support the sales and account team with identifying new opportunities within the account through ongoing communication and consultative presales engagement with the customer and TEOCO’s partners.
    • Scope, define and design solution offerings based on TEOCO’s Service Assurance product portfolio
    • Drive end-to-end solution design through collaboration with the customer, partner, and TEOCO’s delivery and R&D teams.
    • Respond in a timely and high-quality manner to customer requests and requirements.
    • Create high-quality solution design documents and lead customer-facing design sessions.
    • Develop technical presentations and proposals, and perform customer presentations.
    • Proactively identify new revenue opportunities through understanding and recognizing the evolving customer needs.

    Experience & Qualifications:

    Essential:

    • Deep and thorough understanding of CSP enterprise / commercial business offerings and underlying network technology.
    • Knowledgeable in the following areas (as many as possible):  Metro Ethernet, WAN/LAN, L2/L3VPN, SNMP, OSPF, BPG, MPLS, QoS, Netflow, Syslog, VRRP, SD-WAN and broader NFV/SDN networking, UCaaS.
    • Proven experience designing and delivering OSS solutions to CSP / MSO customers.

    Desirable:

    • Experience with network and IT monitoring and management tools:  SevOne, Infovista, Netcool, Solarwinds, HP Openview, CACTI, HP IMC, SNMPC, Cisco Works, CA.
    • Cisco certificiation:  CCIP, CCNA.
    • Experience working for a major telecom or cable operator (major advantage).
    • Familiarity with both Agile and Waterfall methodology
    • Comfor working with both User Stories and Business Requirements.

    **Position will require travel:  up to approximately 40%

  • SQL Server Database Administrator

    usa, fairfax, va

    As part of the IT DBA team, the SQL Server DBA will be focused on managing multiple SQL Server databases hosted in standalone as well as in clustered mode.

    The DBA will be the SME when it comes to SQL Server Databases and will be leading the way to bring discipline and best practices to the management of SQL Server databases.

    This DBA will also:

    • Manage Backup, Restoration and Disaster Recovery and will be responsible for regular backups and monitoring of the backups
    • Be responsible for performance and tuning of databases hosted on standalone hosts or on virtual nodes
    • Lead the effort of communicating with different application teams and coordinating the upgrade of databases on old releases (SQL 2005,2008,2008 R2,2012,2014) to  latest release 2016 and above
    • Recommend and implement solutions to harden database security
    • Implement a process to enable centralized monitoring of all the databases and automate error notification
    • Be responsible for refreshing development and test databases from production

    Experience & Qualifications:

    • 6+ years of experience in the administration of Microsoft SQL Server Databases
    • Thorough understanding of best practices for backups, recovery, database maintenance, indexes, stats, database defragmentation and replication
    • Proficiency with performance, tuning, and upgrades
    • Ability to perform SQL query optimization
    • Knowledge of applying SQL Server patches
    • Experience working in a production / on-call environment
    • Strong troubleshooting skills
    • DBA should be a self-starter and be able to work with minimum supervision

    Desirable:

    • 2+ years of experience in the administration of Oracle Databases
    • Experience with Windows System Administration
  • Senior Network Engineer

    usa, fairfax, va

    Job Description:

    • Responsible for designing, implementing and maintaining a global network infrastructure. Global network includes internal offices and also hosted production customer facing locations
    • Perform network security design and integration
    • Perform root cause analysis, diagnostics, monitoring on various production systems
    • Troubleshoot and resolve end-user issues independently and efficiently
    • Create network documentation
    • Manage projects and maintenance tasks using a ticketing system
    • Monitor network usage, anticipate problems and suggest solutions
    • Work closely with global colleagues to meet team goals and improve processes, practices and communications

    Required Experience:

    • 5+ years’ experience in a production environment
    • Extensive knowledge of Juniper, Brocade, and Cisco routers, firewalls and switches management
    • Extensive knowledge of VPN technologies
    • Knowledgeable in application transport and infrastructure protocols and possess an understanding of how to support them through VPN tunnels and firewalls
    • Demonstrated analytical and problem solving abilities
    • Exceptional customer service orientation
    • Excellent written and oral communication skills
    • Optional experience: UNIX, Foreman, Puppet, Pulp, Log servers, proxy servers, DNS management, certificate management, Nagios, RSA (two-factor) and Aruba wireless technologies

    Education Requirements:

    • Bachelor’s Degree a must
  • Implementation Engineer

    israel

    Working as part of a team and individually, the Implementation Engineer will be responsible for the development and the implementation of TEOCO’s Service Assurance suite.

    Job Responsibilities

    • Development of software adaptors / drivers per customers’ requirements and Telecom designs
    • Install, configure and train the project teams with the customized solution package
    • Support the testing teams internally and onsite
    • Support and guide the customer remotely and onsite
    • Technically support Pre-sale and demo activities

    Job Requirements

    • Degree in Industrial Engineering / Management Information Systems / Electrical Engineering or equivalent.
    • Coding capabilities in C, C++, Java or equivalent.
    • Experience with Unix and SQL – an advantage
    • Experience with Delivery groups and/or Telecom knowledge – an advantage
    • Very High level English- both in written and verbal abilities
    • Presentation / training skills
    • Ability to travel abroad frequently
  • Program Manager / Account Manager

    usa, california, milpitas

    This role will involve assisting our VP, Strategy and Business Development in our Device & IoT Solutions group.

    Key Requirements include:
    • Technical assessment of customer requirements in legacy (CDMA, GSM and WCDMA) and new technology areas (LTE, LTE-A) with an ultimate goal to create new opportunities that are in alignment with overall goals of the Company business strategy.
    • Technical review of business ecosystem with a focus on LTE technology and the development of 5G
    • Strong understanding to wireless carriers requirements for LTE, WCDMA, GSM, CDMA device acceptance and certifications including industry certifications such as GCF, PTCRB
    • Understanding of lab and field testing scope and solutions
    • Act as primary customer interface for device OEMs, chipset vendors and other customers seeking Device Test services.
    • Skillful and creative in preparing and responding to RFPs.
    • Build new partnerships with wireless operators, manage the relationships and support their testing needs in timely fashion
    • Excellent customer interaction and presentation skills.
    • Travel to US and global customers to explore new business opportunities with new and existing customers.
    • Provide training for stuff on new certification programs as well as provide training to customers (on-site and at customers’ promises).
    • Basic understanding of test equipment used in mobile device testing for RF, protocol and application testing
    • 5 years of progressive experience in the wireless telecommunications industry Account management and technical sales experience with customers
    • Education Requirements:
    o Bachelor’s, Electrical Engineering / EET / Computer Science + five years of relevant work experience

  • Test Lab Manager

    usa, california, milpitas

    The Test Lab Manager will be responsible for managing the technical operations of our Conformance Lab in Milpitas, California.

    The job duties for this position will include:

    • Responsible for the technical operation of the Conformance Lab
    • Responsible for planning and scheduling tests
    • Interface with customers on a technical level
    • Review and approve test reports
    • Responsible for technical supervision and training of lab staff
    • Responsible for lab quality, service, safety, systems, analytical needs, and customer service.
    • In conjunction with other managers, provide recommendations in matters of capital expenditure, viability of projects, and resolution of disputes.
    • Ensures that adequate equipment and personnel are available for all jobs
    • Responsible for ensuring lab’s compliance to ISO/IEC 17025
    • Responsible for the review and improvement of the Quality Management System as it applies to the lab under his/her control.

    This position requires:

    • Master’s degree in Electrical Engineering or equivalent experience
    • Requires a high-level knowledge of lab operations and technical management
    • A minimum five years management experience
    • Three years’ experience in certification testing (at least two years in GSM LTE)
    • Must have a strong understanding of WCDMA and/or LTE technology.
    • Must have a good understanding of GCF/PTCRB, VzW, T-Mobile and Sprint certification requirements
    • Should be capable of selecting, training, and directing technical personnel
    • Must have management and client interaction skills.
    • Strong leadership skills
    • Team oriented and customer oriented work
    • Excellent verbal and written communication skills

  • Telecom Optimization Reconciliation Analyst

    usa, dallas, tx

    Job Description

    Dispute Management – Review format and, if necessary, edit optimization opportunities submitted by analysts in TEOCO’s Claim Center management system; support management in getting approval of issues from clients and updating status of approvals in the system; track life cycle of approved issues through various workflow statuses; create and update client and internal reporting (MS Office, Buisness Objects); support closure of issues on behalf of clients by directly working with client and vendors on sent orders. Assist with generation of accurate billing to clients with necessary supporting information.

    Experience & Qualifications

    Essential:  Bachelor’s Degree, preferably in Finance, Accounting, Economics, Math or Statistics

    Desirable:  1+ years of experience working in telecom or an auditing environment.  Superior software PC skills in MS Excel, Access, Business Objects, and Word.  Strong organizational and verbal communication skills needed.

    **Dallas, TX location highly preferred.  Other locations will consider:

    Fairfax, VA

    Atlanta, GA

    Kansas City, MO

    St. Louis, MO

     

  • Delivery Manager / Senior Business Analyst

    australia, sydney

    General:

    The individual will be responsible for the design, delivery and support of vendor specific Libraries, as well as the delivery of major upgrades to TEOCO products and solutions to our customers in Australia.

     

    Responsibilities:

    1. Manage the design and delivery of different libraries, Change Requests and upgrades to our Service Assurance solution
    2. Preparing, planning, executing, monitoring, controlling and delivering the project or subproject according to contractual scope and commitment against project budget
    3. Planning, booking and managing resources within the project, organize and lead the project team.
    4. Identify and analyse risks, plan and implement risk response actions
    5. Monitor scope, implement change control process and handle change management
    6. Own and manage the 24/7 support services
    7. Setting up and maintaining clear and effective internal and external communication within the customer, project and R&D teams
    8. Manage internal and external teams to schedule releases for testing and implementations.
    9. Act as one point to contact to our customer
    10. Work on multi-vendor, multi technology, and understand network specific Performance KPIs
    11. Define Data model as per vendor specifications and activate on databases
    12. Troubleshooting and Maintaining KPI defined for particular vendor
    13. Import customer databases (Oracle) and verify software issues

     

     Capabilities:

    1. Project management abilities
    2. At least 5 years’ experience with TEOCO Service Assurance Product Portfolio
    3. Good Knowledge of – CDMA/ GSM / UMTS/ LTE Technologies
    4. Good knowledge of ORACLE database and SQL
    5. Understanding of the Performance Management domain and ability to relate to and report on a network’s performance indicators
  • BSS Account Executive (CenturyLink)

    usa, colorado, denver

    Summary of Role:

    The TEOCO CenturyLink/BSS Account Executive is a customer-facing executive level sales professional responsible for sales of the entire TEOCO business service solutions (BSS) portfolio into CenturyLink and other national accounts.  As such, the primary performance metrics for the role are revenue, bookings and related forecast accuracy against a sales quota for the TEOCO BSS solutions portfolio.  The BSS Account Executive conducts their role in the framework of TEOCO’s collaborative sales model which defines what the responsibilities of the various TEOCO stakeholder organizations, i.e. product owners, presales engineering and delivery management, are at various stages in the sales process.  In this framework, the CenturyLink/BSS Account Executive leads this opportunity team in developing and executing the opportunity sales strategy.

    Responsibilities & Daily Activities:

    • Development and maintenance of business relationships with key account decision makers    
    • Owns TEOCO solutions BSS portfolio sales bookings into CenturyLink and other national accounts
    • Forecasts and forecast accuracy for all TEOCO business into CenturyLink and other national accounts.
    • Development and successful execution of TEOCO solutions sales strategies
    • Initiates, organizes and conducts meetings required to execute opportunity sales strategies
    • Tracking opportunity through presales milestones and working with team members to deliver in a timely manner
    • Owns sales opportunity negotiation strategies and performing front-line negotiations
    • Maintains a very high level of customer satisfaction

    Qualifications & Required Experience:

    • Residence in Denver metropolitan area.
    • 10 years minimum Executive Level sales experience in BSS solutions sales with an understanding of inter-carrier cost management, least cost routing, and financial analytics.
    • 5 years minimum experience in software sales.
    • Experience and demonstrated proficiency in leading collaborative “solution selling” sales efforts involving multiple customer stakeholder organizations.
    • Executive level acumen in conducting business requirements investigations and presenting company and related solutions in context of customer business objectives.
    • Experience with and demonstrated proficiency in utilizing business case modelling tools in value-add selling and sales strategies.
  • Project Manager

    costa rica

    Objective

    To manage the delivery of telecommunication network management solution projects from initiation to closure.

    Functions and responsibilities

    • Planning, execution, monitoring and control, stakeholder coordination, and improvement activities during the project life cycle.
    • Deployment of products and services.
    • Direct interaction with the customer to understand and respond to their needs in order to achieve successful delivery.
    • Setting expectations with external and internal stakeholders.
    • Coordination and orchestration of the different groups involved: Research and development, quality assurance, integration, devops, professional services, marketing, among others; following best practices.

    Requirements

    Experience:

    • More than 3 years successfully managing multiple software projects concurrently.
    • Experience with international customers from the Latin American region and the United States.

    Specialization:

    • Engineering degree, or similar.
    • Fully bilingual (English/Spanish).
    • Familiarity with telecommunication networks management systems, and protocols. Such as SNMP, TL1, Corba, and Netflow.

    Special skills:

    • Self-starter.
    • Ability to work by objectives, with minimal supervision.
    • Ability to work within a multicultural team.
    • Ability to communicate and listen.
    • Good interpersonal skills.
    • Organized
    • Good planning skills.
    • Aggressive and assertive.
    • Able to work under pressure.
    • Dynamic and flexible.
    • Ability to multitask.

    Others:

    • Willing and able to travel to meet with customers face to face.

  • System Integration and Implementation Engineer

    israel

    We are looking for an Implementation and System Integration Engineer to implement, develop, maintain, install, configure, troubleshoot, upgrade monitor and support our solution, including third party applications e.g. Oracle, Sybase IQ.

    Required Qualifications and Experience:

    • Degree in Computer Science/ Electrical Engineering or equivalent
    • Excellent Knowledge of Linux – Must
    • Solid Knowledge in databases (SQL and administration), preferably Oracle and Sybase
    • Coding capabilities in C, C++, Java or equivalent
    • Ability to troubleshoot , assess and evaluate relevant information in regards to root cause analysis, and resolve problems under pressure
    • Identify and drive improvements proactively while changing priorities
    • Self-driven and self-motivated, ability to work under pressure and perform on-calls on customer premise
    • Excellent interpersonal skills implemented to create high-quality interaction with customers and team members
  • Corporate Controller

    usa, fairfax, va

    The FD Americas will be responsible for the Regional finance operations and Corporate accounting function, reporting to VP Finance and based at our Corporate headquarters office in Fairfax, VA. The role may require international travel from time to time. He/She will also manage the regional finance team and will work with other various parts in the global organization.

    Qualified candidates must possess strong analytical and problem solving skills, great oral and written skills, good working knowledge of US GAAP, with various revenue recognition methodology concepts (technology sector), share-based compensation, income tax accounting, complex consolidation and foreign currency.

    Candidates must also be able demonstrate flexibility while delivering clear results and ability to work under pressure in multiple team members environment.

    Possible candidates must come from IT/Professional Services, Construction or Technology industries background – not from Government Contracting nor Financial Services (Investment, Bank, Insurance companies).

    • Based in Fairfax office, the FD Americas will serve as a finance leader for North and South Americas finance operations. He/She will interface with all areas of the business and with the Executive team, functioning as a true business partner with the goal of positively driving the overall business.
    • Collaborate with VP Finance and other executive leaders to prepare analysis, commentary and presentation material for the monthly financial reviews and quarterly executive meetings.
    • Manage the Americas finance team (8) and several other Corporate staff members, collaborate with the management team to provide value-added insight into the business.
    • Serve as global audit leader, coordinate and manage compliance topics with various auditors and consultants.
    • Oversee a preparation of monthly reporting packages for multiple entities that includes full financial statements, comprehensive Key Performance Indicator (KPI) reporting, operational reporting, analysis of key business trends, actual versus budget variances and comprehensive explanations of differences, highlighting risks and opportunities evident in financial results.
    • Drive an efficient, effective and comprehensive process for developing financial plans and analysis that align with the company’s strategic objectives.
    • Participate in development and coordination of the company’s annual budget planning process.
    • Manage the regional forecasting process, including revenue and cash flow forecasts.
    • Develop financial models to assist the leadership team with management decision making.
    • Provide assistance in financial modeling, financial analysis and valuation support for acquisitions, new product development, long-term contracts and other ad-hoc financial projects.
    • Partner across the organization to document short and long-term business plans and provide insights to drive performance improvements.
    • Cooperate with other regional finance teams to complete financial statements close process as needed, including providing assistance with financial statement review and coordination of adjustments or corrections identified as part of the monthly business review of financial statements.
    • Other leadership functions as required.

    DETAILED REQUIREMENTS

    • Bachelor degree in Accounting or Finance, CPA or equivalent is essential.
    • Both strategic and hands-on, creative thinker and fast learner. Highly organized, with excellent attention to detail.
    • Expert with financial tools including Excel, PowerPoint and business systems (SAP, Sales Force, Business Objects).
    • Experienced in managing audits with Big 4 firms, knows Software revenue recognition, and likes accounting research.
    • Experienced in managing teams in a collaborative, engaged, enthusiastic manner.
    • Analytical problem-solver, with ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.
    • Minimum 8 years of progressive career experience, in IT / Professional Services industries, starting their career with large multinational company, progressing to Controller and Finance Director roles. Candidates for first FD role will be considered but require very high degree of personal accomplishments and intelligence.
    • Excellent working experience in Forecasting, Revenue Recognition support (IT / Software / Professional Services), Commercial management, ability to apply GAAP knowledge to the business.
    • Working experience in Global environment, especially with South America and Middle East regions.
    • Solid knowledge of international taxation, capable to see big picture and support tax planning.
    • Proven ability to solve problems and negotiate with tax authorities and vendors.
    • Able to engage with the business teams, strong individual who will be capable to defend company’s best interests, both internally and externally.
  • Telecom Expert-IP

    israel

    • Provide the customer with Fault, Performance and Service solutions.
    • Collect requirements from the customer and define a high- level design for the external customer and internal customer- development team.
    • Understand the customer network and provide tailor-made solutions per their requirements.

    Professional Experience and Personal Requirements    

    • A degree in Computer Science or equivalent
    • At least 3 years of experience working for a Telecom Operator as a Performance Analysis, NOC, Network Support, or Operations Engineer with experience in configuration and management of Equipment such as: Routers, Ethernet Switches, VoIP devices.
      OR at least 3 years of experience working for a large vendor as a Field Support Engineer, Performance Analysis and similar.
    • Knowledgeable in the following areas (as many as possible): SNMP, OSPF, BPG, MPLS, QoS, Syslog, VRRP.
    • Cisco educational degree as CCIP, CCNA- Advantage
    • Experience in configuring MRTG, RRD Tools or CACTI freeware tools – Advantage
    • Capable of dealing with urgent customer issues in a multi-tasking mode
    • Readiness to travel abroad
    • Very high level of English
  • Implementation and Support Engineer

    australia, sydney

    TEOCO (Australia) is looking for an Implementation and Support Engineer to implement, develop, maintain, train, install, configure, troubleshoot, upgrade monitor and support OSS/BSS systems, including third party applications e.g. Oracle, Weblogic.

    Required Qualifications and Experience:

    • Minimum 3 years previous experience with OSS/BSS environment, including deep knowledge of Performance Management solution for wireless networks.
    • Good Knowledge of Linux is a must
    • Solid Knowledge in databases (SQL and administration), preferably Oracle.
    • Ability to troubleshoot , assess and evaluate relevant information in regards to root cause analysis, and resolve problems under  pressure
    • Experience with escalating technical issues to internal or external support organizations.
    • Good English communication skills

    Please apply only if you are an Australian Citizen, Permanent Resident or holding a valid visa to work in Australia.

  • Operations Engineer

    usa, fairfax, va

    This person will be responsible for operations of the INsync platform. Responsibilities include:

    • Identifies operational problems by observing and studying system functioning and performance results; investigating problems and suggestions; interacting with the engineering team; performing troubleshooting procedures.
    • Identifies operational priorities by assessing operational objectives.
    • Develops operational solutions by defining, studying, estimating, and screening alternative solutions; determining impact of failures (or new additions) on total system.
    • Anticipates operational problems by studying operating targets, daily operation; monitoring daily performance.
    • Improves operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinion to business and engineering teams.
    • Maintains environment by following and enforcing operating standards and procedures; complying with legal regulations.
    • Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.
    • Updates job knowledge by participating in educational opportunities; reading professional publications; interacting with engineering teams.
    • Performs system and data backups; performs release testing and upgrade deployments.

    REQUIRED EXPERIENCE:

    • 2-5 years of relevant experience in similar operational (DevOps) support capacity
    • Responsibility for operations of a complex system
    • Ability to plan and coordinate complex deployment plans
    • Demonstrated technical troubleshooting ability
    • UNIX/Linux shell scripting/ basic system administration, performance monitoring
    • Networking essentials
    • SQL
    • Python a plus

    EDUCATION REQUIREMENTS:

    BS in Computer Science, Math, Engineering, or related technical field

    **Due to the nature of our maintenance windows, work will periodically require evening, night and weekend work

  • CAPACITY PLANNING CONSULTANT

    india, malaysia

    The Capacity Planning Consultant- Performs product/solution deployment, presentations and demos, answers RF(x)’s and understands the customer’s requirements in order to offer them the most complete and compelling solution. These solutions should address the customer’s pain points whilst maximizing the revenue of TEOCO’s RAN Products, Services and Solutions.
    Responsibilities & Duties

    • Be part of the deployment and integration team of TEOCO software at customer’s network.
    • Responsible for delivering technical solution presentations, demonstrations and workshops.
    • Responsible for assessing the need for trials as well as for gathering its requirements.
    • To provide feedback to Product Directors in order to develop the tool features that the market demands.
    • To participate on activities related to the introduction of New Products (NPI) as required.
    • Provide post sales advice and guidance to the delivery team to ensure smooth transitioning from sales to delivery
    • Utilize your knowledge and experience to effectively understand customer needs and adapt/configure TEOCO’s solutions to most effectively meet customer objectives
    • Conduct network Analysis, audit and optimization for customer networks using TEOCO solutions and methodology.
    • Consult and guide customer about network performance/optimization methodologies, strategies and best practices.
    • Guide the customer through the TEOCO process for network analysis and optimization; discuss major capacity issues in the market with the customer.
    • Implement capacity planning recommendations using TEOCO’s solutions
    • Take part in capturing requests and needs from customers and field – in order to improve and enhance TEOCO solutions capabilities and user experience. Thus, contributing to Solution road map consolidation.
    • Working with different functions in the organization: Sales, Pre Sales, Product Management, R&D, QA, Technology team, etc.

    Specific Requirements

    • Bachelor’s degree or equivalent
    • At least 3-5 years of experience in telecommunication industry, either with an Operator or OSS/RAN Software Vendor
    • Minimum 5 years in Microwave, WDM, SDH and IP networks, synchronization methods
    • Solid Experience in point to point microwave RF planning and dimensioning: routing and microwave path analysis based on diverse maps/terrain databases, radio path calculations and antenna sizing, frequency planning,
    • Technically adept in SDH, PDH, IP/MPLS technologies, base equipment installation experience,
    • Strong experience & knowledge of 2G, 2.5G or 3G & Ethernet & microwave transmission network planning.
    • Strong knowledge in IP Core and IP RAN system.
    • Optimization and Capacity Planning of IP Core and IP RAN
    • In-depth knowledge of planning and system audit tools and methodologies.
    • Full understanding of IP knowledge and data communications.
    • Fluent in English (spoken, written/read)
    • Ability to effectively convey technical know-how to customers
    • Commercial awareness when building technical Sales for customers
    • Availability to travel frequently for short/long periods of time
    • Knowledge of TEOCO’s software solutions will be an added advantage
  • Regional Sales Manager – East Africa

    east africa

    Role to be based in Kenya / Rwanda / Uganda / Tanzania

    General Description

     As Regional Sales Manager you will be responsible to meet or exceed the assigned sales targets. You will have a track record of successful sales of products, services and solutions similar to the TEOCO portfolio and will have sold these successfully into the designated African territory.  You will have trusted C-level and Director-Level relationships and have easy access to decision makers.  You will have good knowledge of Telecom technologies and systems especially those in the RAN, Service Assurance and Managed Services domains.  You will be responsible to architect and execute a sales strategy for the assigned region which both successfully manages TEOCO’s current business and succeeds to enable key growth initiatives.

    You will succeed by having a keen understanding of the customer’s key business challenges and you will work with the client to develop solutions which deliver real value. You will thrive under your own initiative. Your customer base will expect you to know their business – frequent travel to them will form a large part of your work.

    You will be an effective internal communicator and collaborator working successfully with all appropriate TEOCO business functions. You will be responsible to adhere to appropriate sales approval and reporting processes.

    As Regional Sales Manager you will have clear business development and sales responsibilities for the TEOCO portfolio of Products, Services and Solutions. This will involve the following:

    Key Responsibilities 

    • Progress and achieve the annual and quarterly business sales target for Africa
    • Develop and support new and existing business and technical partnerships across Africa
    • Create, follow up and develop new sales opportunities
    • Build company and product line brand awareness in Africa
    • Participate in customer presentations, exhibitions, seminars and marketing activities
    • Support the continued expansion of TEOCO’s African customer base

     

    Performance Measurements

    •  To meet and/or exceed sales targets in the region
    • To support and assist in meeting group sales targets
    • Team player

     

    Personal Characteristics 

    • Customer service orientation – a strong sense of customer service is required towards both internal and external customers
    • Communication – clearly express ideas, listen, adjust language or terminology to suit the needs of the audience
    • Initiative – the ability to perform duties before being told to do so. This will require a self-starter who is proactive in trying to achieve business unit goals
    • Teamwork – work effectively within the TEOCO team structure
    • Sense of urgency – react quickly to customer requests
    • Assertiveness – appropriate balance between keeping the customer happy and protecting and promoting TEOCO business interests

     


    Experience & Qualifications

     

    • Minimum 8 years direct sales experience in Africa
    • Consistent achievement of Sales Targets
    • Track record of large solution sales
    • Relevant background in Telecom Software and Services based Solution Selling; especially in RAN, Service Assurance and Managed Service Solutions
    • A relevant degree (Business, Sales, Marketing, Electronics, IT)
    • Well presented, well spoken, confident and outgoing
    • Team player who is driven by achievement and success
    • Strong internal leader and collaborator
    • Willing to travel often and extensively

     

  • Radio Access Engineer

    mexicocity, mexico

    Duties & Responsibilities

    • Support the IMS/VoLTE deployment across the region
    • Participating in planning of test sessions
    • Executing the test sessions, debug and following up on issues
    • The candidate will work with both simulated equipment and live environment
    • He/she will work close with design and Field Test

    Experience & Qualifications

    • Relevant university degree or equivalent
    • At least 5 years working experience within mobile communication
    • Good knowledge in relevant 3GPP specs is a MUST, GERAN, UTRAN and LTE
    • Good knowledge in MediaTek and/or Qualcomm
    • Good understanding of IP and knowledge in IMS is considered as a plus
    • Good knowledge working with Android, Linux and Windows
    • Working methodically and efficiently in tracing errors and finding bugs, working closely with the developer team
    • Good communication skills and a great team player
    • By documenting, actively work to make sure others can understand and contribute
    • Strong interest in finding faults and to chase the solution for them
    • Good English verbal and writing skill is needed as we work in a Global organization
    • Efficiency, Cost and quality awareness
    • Flexible towards changes

    Requirements

    • 25% Travel
    • Driver’s License

     

  • BSS Sales Executive

    usa, dallas, fairfax, atlanta, rochester, ga, tx, va, ny

    Summary of Role:
    The TEOCO BSS Account Executive is a customer-facing executive level sales professional responsible for sales of the entire TEOCO business service solutions (BSS) portfolio into national accounts. As such, the primary performance metrics for the role are revenue, bookings and related forecast accuracy against a sales quota for the TEOCO BSS solutions portfolio. The BSS Account Executive conducts their role in the framework of TEOCO’s collaborative sales model which defines what the responsibilities of the various TEOCO stakeholder organizations, i.e. LoB owners, presales engineering and delivery management, are at various stages in the sales process.

    Responsibilities and Daily Activities:

    • Development and maintenance of business relationships with key account decision makers
    • Pursues TEOCO solutions BSS portfolio sales bookings into national accounts
    • Forecast and forecast accuracy for all TEOCO business into national accounts
    • Development and successful execution of TEOCO solutions sales strategies in the national accounts
    • Initiates, organizing and conducts meetings required to execute opportunity sales strategies
    • Tracking opportunity through presales milestones and working with team members to deliver in a timely manner
    • Owns sales opportunity negotiation strategies and performing front-line negotiations
    • Maintain a very high level of customer satisfaction

    Qualifications and Required Experience:

    • Residence in DC metropolitan area a significant plus. Other acceptable locations include Dallas, NJ, Atlanta, Sprint and Rochester.
    • 5 – 10 years minimum Executive Level sales experience in BSS solutions sales with an understanding of inter-carrier cost management, least cost routing, and network analytics.
    • 5 years minimum experience in software sales.
    • Experience and demonstrated proficiency in leading collaborative “solution selling” sales efforts involving multiple customer stakeholder organizations.
    • Executive level acumen in conducting business requirements investigations and presenting represented company and related solutions in context of customer business objectives.
    • Experience with and demonstrated proficiency in utilizing business case modelling tools in value-add selling and sales strategies.
  • Cost Analyst

    usa, atlanta, ga

    JOB DESCRIPTION:
    TEOCO’s Atlanta audit team is seeking a smart, self-motivated, and collaborative candidate. This is a great opportunity to get in the ground floor of consulting, building a foundation of telecom knowledge, and developing advanced software skills. Based on direction from management, analyze client invoice data and pinpoint vendor overbillings or under billings by applying general audit principals such as pattern recognition, data filtering, and cross referencing multiple data sources. The applicant will be required to analyze contracts, applicable tariffs, Interconnection Agreements, and research other sources of potential data. Other source data may include industry databases such as LERG (Local Exchange Routing Guide) and NECA (National Exchange Carrier Association), client provisioning systems, internal TEOCO software tools such as BillTrak Pro, SONAR, and NEO, and external software tools such as COFinder and Google Earth. Employee will leverage some or all of the following software tools as part of daily activities: MS Excel, SQL, MS Access, and Business Objects. Employee will load potential overbillings or under billings in a spreadsheet format into TEOCO’s web-based Claim Center application, adding a written description of the issue and any necessary supporting information. Employee will analyze any responses from vendors and provide on-going support to the reconciliation team to help resolve issues on behalf of the client with the vendor. Employee may be called, on occasion, to participate in calls with clients to explain issues or to demonstrate and train clients on how issues were identified.

    PREFERRED EXPERIENCE:
    Experience in duties that entail strong organizational skills, analytical skills, and attention to detail.  Prior experience in MS Access, MS Excel, MS Word, MS Outlook.

    REQUIRED SKILLS: 
    MS Outlook, MS Excel, MS Word, Analytical/Problem Solving Skills, Communication Skills

    EDUCATION REQUIREMENTS:Bachelor’s degree. Preference for a degree in Math, Finance, or Economics.