• Workplace Culture

    At TEOCO we are dedicated to making this a Great Place to Work® and to employee well-being. In truth, our employee commitment is reflected in our company name, which stands for “The Employee Owned Company.”

    We recognize that helping our employee-owners achieve a healthy work-life balance and grow meaningful careers will motivate them to continue their career path at TEOCO and foster strong customer relationships, thereby driving our business success.

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Working at TEOCO

TEOCO

Workplace culture and values

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At TEOCO we are dedicated to making this a Great Place to Work® and to employee well-being. Our employee commitment is even reflected in our company name, which stands for “The Employee Owned Company.”

Job Opportunities

TEOCO Corporation is an equal opportunity employer and does not discriminate in its employment practices against otherwise qualified applicants or employees on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other status protected by federal and/or state law or Executive Order.

  • Operations Engineer (Development Operations)

    usa, fairfax, va

    This person will be responsible for operations of the INsync platform. Responsibilities include:

    • Identifies operational problems by observing and studying system functioning and performance results; investigating problems and suggestions; interacting with the engineering team; performing troubleshooting procedures.
    • Identifies operational priorities by assessing operational objectives.
    • Develops operational solutions by defining, studying, estimating, and screening alternative solutions; determining impact of failures (or new additions) on total system.
    • Anticipates operational problems by studying operating targets, daily operation; monitoring daily performance.
    • Improves operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinion to business and engineering teams.
    • Maintains environment by following and enforcing operating standards and procedures; complying with legal regulations.
    • Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.
    • Updates job knowledge by participating in educational opportunities; reading professional publications; interacting with engineering teams.
    • Performs system and data backups; performs release testing and upgrade deployments.

    REQUIRED EXPERIENCE:

    • 2-5 years of relevant experience in similar operational (DevOps) support capacity
    • Responsibility for operations of a complex system
    • Ability to plan and coordinate complex deployment plans
    • Demonstrated technical troubleshooting ability
    • UNIX/Linux shell scripting/ basic system administration, performance monitoring
    • Networking essentials
    • SQL
    • Python a plus

    EDUCATION REQUIREMENTS:

    BS in Computer Science, Math, Engineering, or related technical field

    **Due to the nature of our maintenance windows, work will periodically require evening, night and weekend work

  • Product Marketing Manager

    usa, fairfax, va

    TEOCO Corporation has an opening for a Product Marketing Manager in Fairfax, VA.

    Utilize experience with GSM, UMTS, and SmartCM technologies to develop & maintain messaging, value propositions, marketing content and sales collaterals for our products & solutions. Develop product and solution positioning and messaging. Communicate value proposition of offerings to sales team and develop sales tools that support the selling process. Support Marcoms with calls to action for outreach and demand generation. Utilize experience working with multiple vendors in the planning, optimization and operations of Mobile Radio Networks to be the expert on TEOCO buyers, how they buy, their buying criteria, demographics and behavior patterns.

    REQUIREMENTS

    Bachelor’s Degree or foreign equivalent in Electrical or Electronic Engineering plus 5 years of progressively responsible experience in a Product Director or Solution Engineer occupation. The required experience must have included 5 years of experience working with multiple vendors in the planning, optimization, and operations of Mobile Radio Networks; and 5 years of experience working with GSM, UMTS, and SmartCM technologies.

    Please reference code: PMM and email resume to careers@teoco.com

  • Sr. Database Administrator

    usa, fairfax, va

    TEOCO Corporation has an opening for a Senior Database Administrator in Fairfax, VA.

    Responsible for applications database administration for TEOCO’s proprietary technologies. Administer, troubleshoot, install, configure, database and SQL tuning, monitoring, & optimize databases on 11g/12c Oracle Real Application Cluster (“RAC”) and Exadata for Helix technology.  Provide support in critical situations such as performance issues, data corruption, & bugs. Utilize knowledge of PL/SQL & Unix/Linux to support Helix application, apply database patches and monitoring the execution of high risk database operations. Analyze & report on major database capacity planning issues, provide technical documentation and tune/provide users queries recommendation.

    REQUIREMENTS

    Bachelor’s degree or the equivalent in Management Information Systems plus one year of experience in a Senior Database Administrator or Senior Systems Specialist occupation. Must also have at least one year of experience with Helix, Exadata, Oracle RAC Cluster, PL/SQL, and Unix/Linux.

    Please reference code: SDA and send resume to careers@teoco.com

  • CAPACITY PLANNING CONSULTANT

    india, malaysia

    The Capacity Planning Consultant- Performs product/solution deployment, presentations and demos, answers RF(x)’s and understands the customer’s requirements in order to offer them the most complete and compelling solution. These solutions should address the customer’s pain points whilst maximizing the revenue of TEOCO’s RAN Products, Services and Solutions.
    Responsibilities & Duties

    • Be part of the deployment and integration team of TEOCO software at customer’s network.
    • Responsible for delivering technical solution presentations, demonstrations and workshops.
    • Responsible for assessing the need for trials as well as for gathering its requirements.
    • To provide feedback to Product Directors in order to develop the tool features that the market demands.
    • To participate on activities related to the introduction of New Products (NPI) as required.
    • Provide post sales advice and guidance to the delivery team to ensure smooth transitioning from sales to delivery
    • Utilize your knowledge and experience to effectively understand customer needs and adapt/configure TEOCO’s solutions to most effectively meet customer objectives
    • Conduct network Analysis, audit and optimization for customer networks using TEOCO solutions and methodology.
    • Consult and guide customer about network performance/optimization methodologies, strategies and best practices.
    • Guide the customer through the TEOCO process for network analysis and optimization; discuss major capacity issues in the market with the customer.
    • Implement capacity planning recommendations using TEOCO’s solutions
    • Take part in capturing requests and needs from customers and field – in order to improve and enhance TEOCO solutions capabilities and user experience. Thus, contributing to Solution road map consolidation.
    • Working with different functions in the organization: Sales, Pre Sales, Product Management, R&D, QA, Technology team, etc.

    Specific Requirements

    • Bachelor’s degree or equivalent
    • At least 3-5 years of experience in telecommunication industry, either with an Operator or OSS/RAN Software Vendor
    • Minimum 5 years in Microwave, WDM, SDH and IP networks, synchronization methods
    • Solid Experience in point to point microwave RF planning and dimensioning: routing and microwave path analysis based on diverse maps/terrain databases, radio path calculations and antenna sizing, frequency planning,
    • Technically adept in SDH, PDH, IP/MPLS technologies, base equipment installation experience,
    • Strong experience & knowledge of 2G, 2.5G or 3G & Ethernet & microwave transmission network planning.
    • Strong knowledge in IP Core and IP RAN system.
    • Optimization and Capacity Planning of IP Core and IP RAN
    • In-depth knowledge of planning and system audit tools and methodologies.
    • Full understanding of IP knowledge and data communications.
    • Fluent in English (spoken, written/read)
    • Ability to effectively convey technical know-how to customers
    • Commercial awareness when building technical Sales for customers
    • Availability to travel frequently for short/long periods of time
    • Knowledge of TEOCO’s software solutions will be an added advantage
  • Product Marketing Manager

    israel, tel aviv

    As Product Marketing Manager for the Service Assurance Line of Business, you will be a part of the team responsible for the outbound marketing activities of TEOCO’s products and solutions, crafting the messaging, the positioning and communicating the value to the market.

    Working within the global Marketing team with two Product Marketing Managers and two Marcoms professionals you will need to be an enthusiastic, proactive self- starter with a can do approach. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits is crucial.

    Main responsibilities

    • Work with the rest of the product marketing team to develop and maintain messaging, value propositions, marketing content and sales collaterals for our portfolio of products and solutions
    • Sales enablement – Support and develop product and solution positioning and messaging that differentiates TEOCO in the market. Communicate the value proposition of the offerings to the sales team and develop sales materials and tools that support the selling process
    • Marketing Communications support – Support Marcoms with calls to action for their outreach and demand generation including PowerPoint presentations, videos, blogs, webinars and white papers
    • Market intelligence – be the expert on TEOCO buyers, how they buy, their buying criteria, demographics and behavior patterns
    • Competitors intelligence – analysis, awareness and SWOT to enable competitor differentiation
    • Sales lead qualification – statistical analysis of campaigns, qualification and lead management
    • Web site – ongoing responsibility for continuously updating product content and maintaining SEO rankings

    Knowledge/Skills/Abilities

    • Executor with a proactive can-do attitude and willingness to work in a small team on a broad range of tasks
    • Excellent organizational skills and the ability to manage and complete multiple tasks/projects within deadlines
    • Excellent English verbal and written communications skills and attention to detail
    • Ability to maintain professional demeanor at all time and comfortable dealing with senior executives
    • Able to travel as necessary – minimal

    Education & Training/Experience

    • Strong background and understanding of the following areas: Mobile – LTE / 5G, SDN, NFV, IP networking, virtualization, OSS, NMS, Cloud
    • Working knowledge of telecommunications operational processes and specifically network operations and engineering
    • General familiarity with industry standards is OSS domain, specifically TM Forum, ETSI, GSMA, 3GPP
    • Minimum 5 years’ experience in a telecoms software vendor, ideally in a product marketing, product management or technical sales role
    • Bachelor degree in technology or engineering
  • Regional Sales Manager – East Africa

    east africa

    Role to be based in Kenya / Rwanda / Uganda / Tanzania

    General Description

     As Regional Sales Manager you will be responsible to meet or exceed the assigned sales targets. You will have a track record of successful sales of products, services and solutions similar to the TEOCO portfolio and will have sold these successfully into the designated African territory.  You will have trusted C-level and Director-Level relationships and have easy access to decision makers.  You will have good knowledge of Telecom technologies and systems especially those in the RAN, Service Assurance and Managed Services domains.  You will be responsible to architect and execute a sales strategy for the assigned region which both successfully manages TEOCO’s current business and succeeds to enable key growth initiatives.

    You will succeed by having a keen understanding of the customer’s key business challenges and you will work with the client to develop solutions which deliver real value. You will thrive under your own initiative. Your customer base will expect you to know their business – frequent travel to them will form a large part of your work.

    You will be an effective internal communicator and collaborator working successfully with all appropriate TEOCO business functions. You will be responsible to adhere to appropriate sales approval and reporting processes.

    As Regional Sales Manager you will have clear business development and sales responsibilities for the TEOCO portfolio of Products, Services and Solutions. This will involve the following:

    Key Responsibilities 

    • Progress and achieve the annual and quarterly business sales target for Africa
    • Develop and support new and existing business and technical partnerships across Africa
    • Create, follow up and develop new sales opportunities
    • Build company and product line brand awareness in Africa
    • Participate in customer presentations, exhibitions, seminars and marketing activities
    • Support the continued expansion of TEOCO’s African customer base

     

    Performance Measurements

    •  To meet and/or exceed sales targets in the region
    • To support and assist in meeting group sales targets
    • Team player

     

    Personal Characteristics 

    • Customer service orientation – a strong sense of customer service is required towards both internal and external customers
    • Communication – clearly express ideas, listen, adjust language or terminology to suit the needs of the audience
    • Initiative – the ability to perform duties before being told to do so. This will require a self-starter who is proactive in trying to achieve business unit goals
    • Teamwork – work effectively within the TEOCO team structure
    • Sense of urgency – react quickly to customer requests
    • Assertiveness – appropriate balance between keeping the customer happy and protecting and promoting TEOCO business interests

     


    Experience & Qualifications

     

    • Minimum 8 years direct sales experience in Africa
    • Consistent achievement of Sales Targets
    • Track record of large solution sales
    • Relevant background in Telecom Software and Services based Solution Selling; especially in RAN, Service Assurance and Managed Service Solutions
    • A relevant degree (Business, Sales, Marketing, Electronics, IT)
    • Well presented, well spoken, confident and outgoing
    • Team player who is driven by achievement and success
    • Strong internal leader and collaborator
    • Willing to travel often and extensively

     

  • Algorithm Developer and Data Scientist

    israel, tel aviv

    Job Description
    • Mine large & growing volumes of data to find actionable insights to drive ongoing improvements and new valuable analysis
    • Provide complex data analysis from multiple sources

    Job Requirements
    • Degree in Applied Mathematics / Computer Science / Statistics
    • High-level knowledge and understanding of mathematics, algorithms, and machine learning
    • Proven experience as an Algorithm Developer and / or Data Analyst
    • Proficiency in programming languages: Java, Python
    • Experience with Oracle BI, Spark, Matlab and R– Advantage
    • Strong hands-on experience with SQL and database/data mining knowledge (SQL queries, XML) – Advantage
    • Telecom knowledge and experience – Advantage
    • Good understanding of Predictive Analytics
    • Ability to work and deliver strong results in a small team environment
    • Highly responsible and independent, but a team player at heart

  • Radio Access Engineer

    mexicocity, mexico

    Duties & Responsibilities

    • Support the IMS/VoLTE deployment across the region
    • Participating in planning of test sessions
    • Executing the test sessions, debug and following up on issues
    • The candidate will work with both simulated equipment and live environment
    • He/she will work close with design and Field Test

    Experience & Qualifications

    • Relevant university degree or equivalent
    • At least 5 years working experience within mobile communication
    • Good knowledge in relevant 3GPP specs is a MUST, GERAN, UTRAN and LTE
    • Good knowledge in MediaTek and/or Qualcomm
    • Good understanding of IP and knowledge in IMS is considered as a plus
    • Good knowledge working with Android, Linux and Windows
    • Working methodically and efficiently in tracing errors and finding bugs, working closely with the developer team
    • Good communication skills and a great team player
    • By documenting, actively work to make sure others can understand and contribute
    • Strong interest in finding faults and to chase the solution for them
    • Good English verbal and writing skill is needed as we work in a Global organization
    • Efficiency, Cost and quality awareness
    • Flexible towards changes

    Requirements

    • 25% Travel
    • Driver’s License

     

  • BSS Sales Executive

    usa, dallas, fairfax, atlanta, rochester, ga, tx, va, ny

    Summary of Role:
    The TEOCO BSS Account Executive is a customer-facing executive level sales professional responsible for sales of the entire TEOCO business service solutions (BSS) portfolio into national accounts. As such, the primary performance metrics for the role are revenue, bookings and related forecast accuracy against a sales quota for the TEOCO BSS solutions portfolio. The BSS Account Executive conducts their role in the framework of TEOCO’s collaborative sales model which defines what the responsibilities of the various TEOCO stakeholder organizations, i.e. LoB owners, presales engineering and delivery management, are at various stages in the sales process.

    Responsibilities and Daily Activities:

    • Development and maintenance of business relationships with key account decision makers
    • Pursues TEOCO solutions BSS portfolio sales bookings into national accounts
    • Forecast and forecast accuracy for all TEOCO business into national accounts
    • Development and successful execution of TEOCO solutions sales strategies in the national accounts
    • Initiates, organizing and conducts meetings required to execute opportunity sales strategies
    • Tracking opportunity through presales milestones and working with team members to deliver in a timely manner
    • Owns sales opportunity negotiation strategies and performing front-line negotiations
    • Maintain a very high level of customer satisfaction

    Qualifications and Required Experience:

    • Residence in DC metropolitan area a significant plus. Other acceptable locations include Dallas, NJ, Atlanta, Sprint and Rochester.
    • 5 – 10 years minimum Executive Level sales experience in BSS solutions sales with an understanding of inter-carrier cost management, least cost routing, and network analytics.
    • 5 years minimum experience in software sales.
    • Experience and demonstrated proficiency in leading collaborative “solution selling” sales efforts involving multiple customer stakeholder organizations.
    • Executive level acumen in conducting business requirements investigations and presenting represented company and related solutions in context of customer business objectives.
    • Experience with and demonstrated proficiency in utilizing business case modelling tools in value-add selling and sales strategies.
  • Network Engineer

    usa, fairfax, va

    Job Description:

    • Responsible for designing, implementing and maintaining a global network infrastructure. Global network includes internal offices and also hosted production customer facing locations
    • Perform network security design and integration
    • Perform root cause analysis, diagnostics, monitoring on various production systems
    • Troubleshoot and resolve end-user issues independently and efficiently
    • Create network documentation
    • Manage projects and maintenance tasks using a ticketing system
    • Monitor network usage, anticipate problems and suggest solutions
    • Work closely with global colleagues to meet team goals and improve processes, practices and communications
    • Educate junior global network team members

    Required Experience:

    • 5+ years’ experience in a production environment
    • Extensive knowledge of Juniper, Brocade, and Cisco routers, firewalls and switches management
    • Extensive knowledge of VPN technologies
    • Knowledgeable in application transport and infrastructure protocols and possess an understanding of how to support them through VPN tunnels and firewalls
    • Demonstrated analytical and problem solving abilities
    • Exceptional customer service orientation
    • Excellent written and oral communication skills
    • Optional experience: UNIX, Foreman, Puppet, Pulp, Log servers, proxy servers, DNS management, certificate management, Nagios, RSA (two-factor) and Aruba wireless technologies

    Education Requirements:

    • Bachelor’s Degree a must

     

  • Cost Analyst

    usa, atlanta, ga

    JOB DESCRIPTION:
    TEOCO’s Atlanta audit team is seeking a smart, self-motivated, and collaborative candidate. This is a great opportunity to get in the ground floor of consulting, building a foundation of telecom knowledge, and developing advanced software skills. Based on direction from management, analyze client invoice data and pinpoint vendor overbillings or under billings by applying general audit principals such as pattern recognition, data filtering, and cross referencing multiple data sources. The applicant will be required to analyze contracts, applicable tariffs, Interconnection Agreements, and research other sources of potential data. Other source data may include industry databases such as LERG (Local Exchange Routing Guide) and NECA (National Exchange Carrier Association), client provisioning systems, internal TEOCO software tools such as BillTrak Pro, SONAR, and NEO, and external software tools such as COFinder and Google Earth. Employee will leverage some or all of the following software tools as part of daily activities: MS Excel, SQL, MS Access, and Business Objects. Employee will load potential overbillings or under billings in a spreadsheet format into TEOCO’s web-based Claim Center application, adding a written description of the issue and any necessary supporting information. Employee will analyze any responses from vendors and provide on-going support to the reconciliation team to help resolve issues on behalf of the client with the vendor. Employee may be called, on occasion, to participate in calls with clients to explain issues or to demonstrate and train clients on how issues were identified.

    PREFERRED EXPERIENCE:
    Experience in duties that entail strong organizational skills, analytical skills, and attention to detail.  Prior experience in MS Access, MS Excel, MS Word, MS Outlook.

    REQUIRED SKILLS: 
    MS Outlook, MS Excel, MS Word, Analytical/Problem Solving Skills, Communication Skills

    EDUCATION REQUIREMENTS:Bachelor’s degree. Preference for a degree in Math, Finance, or Economics.