TEOCO
About Us

ABOUT US

Summary of TEOCO’s History


TEOCO (The Employee Owned Company) is the market leader in providing highly scalable cost, routing, and revenue management solutions for communications service providers worldwide. Fueled by industry leading expertise and innovative technologies, TEOCO’s solutions deliver rapid and substantial return on investment to over 50 of the industry’s leading service providers.

Ranked by Inc. Magazine as one of the fastest growing privately held companies on three occasions, TEOCO is widely recognized for commitment to principled entrepreneurship, business ethics, and employee ownership – with a particular emphasis on the core values of alignment with employees, clients and community.

  • 1995 – TEOCO was established because of our founder Atul Jain’s intense desire to build a company with the highest degree of business ethics. TEOCO’s initial focus was to provide high quality consultancy for engineering and IT projects based on the principle: “understanding your business is our business.” Mobil was our first client; soon, Siemens, Cable & Wireless, SRA, TRW, and Freddie Mac joined the client list.
  • 1998 – A watershed year – TEOCO made the momentous decision to enter the telecommunications industry. We also decided to diversify from consultancy to product development and acquired a fledgling software product to process invoices of telecom payables. This product would eventually grow into TEOCO’s best-selling network cost management software, BillTrak Pro.
  • 2000 – TEOCO had to go through a process of soul-searching and course correction. We reviewed our business choices, formalized our purpose and core values, refocused on employee happiness and strengthened our leadership team – with Philip Giuntini joining as Vice-Chairman and President. The resulting turnaround was swift.
  • 2002 – TEOCO began migrating from software licensing to a software-as-a-service model.
  • 2002 – 2004 – TEOCO solidified its position in the telecom sector. Existing products and services were improved and new products were developed. TEOCO’s patented XTrak technology, the core of our invoice automation solution, was introduced in 2004. As a result, our clientele grew; our reputation grew too.
  • 2005 – TEOCO invited John Devolites to join the leadership team as Vice-President and General Manager.
  • 2006 – TEOCO acquired its respected rival, Vibrant Solutions. This purchase brought valuable cost management and business intelligence assets into TEOCO. Acquisitions don’t just bring assets and experts; they also bring synergy. TEOCO’s SONAR solution for cost, revenue, and customer analytics is an example of the tremendous energy unleashed following the Vibrant acquisition.
  • 2007 – TEOCO experienced another kind of positive energy in 2007 when TEOCO Software Pvt. Ltd. opened its office in Kolkata, India.
  • 2008 – An exceptionally eventful year. In May 2008, TEOCO won its legal battle with Razorsight Corp., involving a settlement of US$4.5 million, after it was established that Razorsight had illegally used TEOCO’s intellectual property. In October 2008, we completed our acquisition of Vero Systems; this acquisition added routing management to TEOCO’s repertoire of communication service provider solutions.
  • 2009 – TA Associates completes US$60 million minority investment in TEOCO. As our first institutional investor, TEOCO found a partner that will strengthen the company without changing the culture of our organization.
Cost Management

Cost Management

Including industry-leading cost auditing,
invoice automation, payables processing,
and claims management. »

Routing Management

Routing Management

Reduce network operating costs with
optimal call routing solutions and real-time
traffic management »

Revenue Management

Revenue Management

Increase visibility into the revenue chain with
revenue and customer assurance solutions. »